Case Study: Ace Hardware achieves streamlined scheduling and saves up to 2 hours daily with Orbital Shift

Ace Hardware - Customer Case Study

Ace Hardware manager Bill Conner spent months evaluating five shift‑scheduling programs to solve a growing staffing challenge: employees working multiple jobs, unpredictable absences, staggered breaks, and the need for reliable time and attendance data to inform corporate staffing decisions. He needed a platform that was flexible, easy to use for all ages, and backed by responsive support.

Bill chose Orbital Shift for its adaptability and team support. Its color‑coded scheduling, lunch monitoring, and labor‑cost/time tracking—integrated with POS sales data—gave managers clear visibility, easier shift coverage, and better staffing decisions. The store saved roughly 1–2 hours per day versus pen-and-paper and about 1–1.5 hours versus other software, while smooth onboarding and close vendor partnership made Orbital Shift feel like an extension of the organization.

Ace Hardware

Bill Conner

Manager