Case Study: Supabase achieves cost savings and better billing transparency with Orb

Supabase cuts invoicing costs by 0.4% of revenue with Orb

Supabase, a comprehensive PostgreSQL developer platform, faced significant challenges with its previous billing system, which could not support complex, usage-based pricing without extensive engineering effort. This led to revenue leakage and unclear invoices that increased support costs. To address this, Supabase adopted the Orb billing platform to gain the flexibility needed for modern monetization without ongoing engineering work.

By implementing Orb, Supabase streamlined its billing operations and later switched to Orb Invoicing, which alone resulted in substantial cost savings of approximately 0.4% of total revenue. The solution processes over 1.5 million invoices monthly, providing transparent billing that reduced customer support inquiries. With Orb, Supabase gained the ability to quickly experiment with and roll out new pricing models, turning billing into a scalable system that supports growth.

Supabase