Case Study: LaunchDarkly scales self-serve growth with Orb

LaunchDarkly reduces usage reporting lag from 8 hours to seconds with Orb

LaunchDarkly, a feature management platform, faced friction with its self-serve growth due to a restrictive seat-based pricing model. To better align value with usage and unlock new growth, they needed to transition to a complex usage-based billing system. They chose to partner with Orb to implement this new billing infrastructure rather than building it in-house.

Orb provided a comprehensive billing engine that supported LaunchDarkly's complex, evolving pricing models right out of the box. The implementation was fast and collaborative, resulting in greater system reliability, real-time visibility into usage, and improved internal efficiency. The engineering team now spends less time debugging billing issues and has confidence in the accuracy of their customer usage reporting.

LaunchDarkly