Case Study: Rill streamlines usage-based billing and scales cloud marketplace pricing with Orb

How Rill reaches more customers on cloud marketplaces using Orb

The customer, Rill, which provides a simplified platform for metrics and business intelligence, faced significant challenges with its manual, time-consuming billing process. This system, which involved running queries and building spreadsheets, was inflexible and prevented them from effectively scaling, especially when they expanded to cloud marketplaces. Their need for a flexible, usage-based billing solution led them to the vendor, Orb.

Orb provided Rill with a fully automated billing solution that integrated seamlessly with their platform and cloud marketplaces. This eliminated the manual effort, reducing the billing process from several hours each month to just a few minutes. The implementation by Orb gave Rill the flexibility to experiment with pricing, provided valuable customer usage insights, and allowed their engineering team to refocus on product development instead of billing complexities.

Rill

Nishant Bangarwa

Co-Founder and Head of Engineering