Case Study: Franciscan University of Steubenville improves janitorial quality control with OrangeQC

Franciscan University of Steubenville - Customer Case Study

Franciscan University of Steubenville, a higher education institution, sought to modernize its custodial quality control process. Manager Jeff Gilkey was using paper-based inspections and lacked specific data to effectively report on his team's performance. He turned to the vendor OrangeQC for its janitorial inspection software to advance his staff and gain better insights.

By implementing the OrangeQC janitorial app, the university gained access to detailed, measurable data. The solution provided specific performance reports and timestamps that improved accountability and communication. As a result, Gilkey can now present quantifiable results, such as a 94% quality score, in meetings rather than vague estimates, elevating the team's professionalism and the visibility of their work.

Franciscan University of Steubenville

Jeff Gilkey

Manager of Custodial & Safety Services