Case Study: Zain Group achieves ERP consolidation, cost savings and 67% faster provisioning with Oracle Managed Cloud Services

Zain Group Drives Business Transformation and Competitiveness by Consolidating Enterprise Resource Planning onto a Single Instance in the Cloud

Zain Group, a leading mobile communications provider in the Middle East and Africa serving about 45 million customers across eight countries, needed to increase agility and competitiveness by moving from decentralized operations to a shared‑services model. The company faced high IT and ERP costs, multiple nonstandard Oracle E‑Business Suite instances that made consolidated reporting slow and costly, and the need to standardize processes and reduce support overhead across its operations.

Zain consolidated seven on‑premises Oracle E‑Business Suite instances onto a single cloud instance managed by Oracle Managed Cloud Services, with Oracle Consulting supporting requirements and design. The consolidation—used by 300+ business users—delivered instant, standardized group reporting, cut provisioning time by more than 67% (new cloned environments in under a month), reduced hardware and maintenance expenses, improved availability and support efficiency, and accelerated the rollout of centralized shared services.

Zain Group

Ossama Matta

CFO