Case Study: Yescom USA achieves unified data insights and automated reporting with Oracle Autonomous Database and Oracle Analytics Cloud

Yescom USA boosts data insights with Oracle Cloud

Yescom USA, a 20‑year global ecommerce retailer selling home, outdoor, sporting goods, commercial tools and beauty‑salon products across its own channels and marketplaces (Amazon, eBay, Walmart, Wayfair, etc.), needed faster, cost‑effective insights to improve customer experience, supply‑chain visibility, and sales performance. Its data was scattered across at least six major systems—including NetSuite, multiple ecommerce platforms, WMS, advertising, and logistics—forcing employees to manually consolidate reports (a process taking more than three days) and preventing a holistic view of customers and operations.

Yescom implemented Oracle Autonomous Data Warehouse and Oracle Analytics Cloud on Oracle Cloud Infrastructure to integrate NetSuite and third‑party platforms without adding technical headcount. The centralized solution automated more than 75% of data processing (saving about 20 staff‑days per month), enabled SKU profit, advertising ROI, and shopping‑basket analyses, improved problem diagnosis by 50%, optimized logistics costs, and gave finance, sales, marketing, and supply‑chain teams actionable, cross‑platform insights.

Yescom USA

Amy Chan

General Manager of China