Case Study: Yapi Kredi achieves 5x more frequent, targeted and flexible IT training without increasing budget with Oracle Unlimited Learning Subscription

Yapi Kredi Bank Provides Staff with More Targeted, Flexible, and 5x More Frequent Expert IT Training Courses Without Increasing Learning Budget

Yapi Kredi Bank (Yapı ve Kredi Bankası A.Ş.), one of Turkey’s largest private banks with more than 13 million customers and over 1,000 branches, faced a training challenge: time‑constrained IT staff with varying experience levels were limited to a single annual group course, leaving gaps in job‑specific skills, certifications, and up‑to‑date knowledge of Oracle technologies, all while needing to control training costs and reduce dependence on external consultants.

By adopting Oracle University’s Unlimited Learning Subscription, Yapi Kredi provided 24/7, Turkish‑language on‑demand courses and learning streams for its IT team, enabling targeted, self‑paced training and certification. The program let roughly 20 multi‑level IT staff take at least five specialist courses per year (a fivefold increase), improved in‑house expertise and ROI on Oracle products, reduced external consultant spend, and raised employee satisfaction and career development—without increasing the training budget.

Yapi Kredi

Mehmet Bekir Birden

Service and Data Warehouse Databases Manager