Case Study: Y-Telecom achieves up to 600x faster response times and 7x lower TCO with Oracle Exadata

Y-Telecom Boosts Service Activation Speed and Customer Satisfaction Thanks to Database Infrastructure with up to 600x Faster Response Times

Y‑Telecom, one of Yemen’s four mobile operators with about 2 million subscribers and thousands of daily activations, faced rising performance, availability, and scaling challenges. Aging hardware and single points of failure caused multi‑day outages and slow service activations, backups took up to two weeks, and the company needed faster provisioning for promotions while lowering total cost of ownership.

Y‑Telecom migrated billing and data‑warehouse workloads to Oracle Exadata running Oracle Database 12c with Multitenant, Oracle RAC, and Oracle ZFS ZS3‑2 storage, supported by Oracle Advanced Customer Support. The move delivered up to 600x faster queries, cut full database backup time to 75 minutes, reduced TCO by 7x, achieved a 17x storage reduction with compression, eliminated critical single points of failure, sped provisioning for new services, and significantly improved customer satisfaction and operational efficiency.

Y-Telecom

Yassin Othman

Database Administration Manager