Case Study: WNS reduces month‑end close time and meets statutory reporting across 34 delivery centers with Oracle E-Business Suite 12.1

WNS Holdings Reduces Month-End Financial Closing Time and Meets Global Statutory Reporting Requirements for 34 Delivery Center

WNS Holdings Ltd., a global business-process-management provider serving more than 200 clients across industries such as travel, insurance, banking and healthcare, needed to meet multilingual statutory reporting for 34 delivery centers, shorten month‑end financial close, speed up complex tax calculations for 300–350 monthly procurement transactions, and simplify invoicing and expense-claim workflows to improve accounting efficiency.

WNS upgraded to Oracle E-Business Suite 12.1 (Oracle Financials and Procurement), implemented by its IT team with KPMG India and FCS Computer Systems, to deliver a multilingual, scalable ERP. The project went live with no disruption and produced measurable gains: significantly shorter month‑end closes, faster and more accurate tax assessments, automated invoice and expense validation, consolidated billing, multilingual local reporting (e.g., Polish and Romanian), and reliable support for 400+ global users.

WNS

Sridhar Pachigolla

Senior General Manager IT