Case Study: Wendy’s achieves a unified, efficient employee and finance experience with Oracle Cloud

Wendy’s serves quality customer and employee experiences with Oracle Cloud

Wendy’s, the second-largest fast food burger chain in the U.S., needed a more agile business system to better support its growing needs across employees, franchisees, and operations. Its older Oracle E-Business Suite environment was hard to maintain, lacked self-service capabilities, and struggled to support users working across different devices and environments, prompting Wendy’s to pursue a cloud transformation with Oracle.

Oracle implemented a phased cloud solution using Oracle Cloud ERP, Oracle Cloud EPM, Oracle Cloud HCM, and Oracle Cloud Infrastructure (OCI). The result was a unified, integrated platform with stronger reporting, simplified account structures, automated workflows, real-time HR data, and better franchisee billing management; Wendy’s also migrated more than 21 databases to Oracle Exadata Database Service through Oracle Cloud Lift Services, improving performance, scale, and availability while reducing risk during the transition.

Wendy’s

Stephanie Shaw

Vice President of Enterprise Technology