Case Study: Vertiv achieves faster quoting and better revenue reporting with Oracle CPQ

Vertiv improves processes using Oracle CPQ

Vertiv, a Columbus, Ohio-based provider of critical infrastructure equipment and services for data centers and other facilities, was struggling with a collection of highly customized, disconnected CRM applications that made it difficult to maintain consistent data across its global go-to-market network. To support growth and improve customer, partner, and employee experiences, Vertiv turned to Oracle, using Oracle CPQ along with Oracle Sales and Oracle Commerce.

Oracle implemented an integrated solution with OCI Integration to connect lead capture, quoting, pricing, and order processing across Oracle Eloqua Marketing Automation, Oracle CPQ, and Oracle Cloud ERP. As a result, Vertiv gained a single global view of customization requests, improved revenue reporting, sped up response times and quoting turnaround, and automated pricing to prevent revenue leakage.

Vertiv

Praveen Mutyam

Director