Case Study: Unimed Londrina achieves 20x faster financial reporting and cuts billing cycles to minutes with Oracle Database Appliance (Oracle)

Unimed Londrina Cooperativa de Trabalho Médico Issues Financial Reports 20x Faster and Processes Bills and Accounts Receivable in Minutes Instead of Hours

Unimed Londrina is a regional healthcare cooperative in Paraná, Brazil, serving ~186,000 patients across 29 cities with 1,000 associate physicians and an extensive network of hospitals, clinics and labs. Facing rapid growth and a 24/7 operations model, the organization needed to consolidate its IT infrastructure to eliminate performance bottlenecks, speed up billing and accounts-receivable processes, and improve CRM availability so the call center and web portal could answer patient and supplier queries more quickly.

Unimed implemented Oracle Database Appliance X3-2 with Oracle Real Application Clusters and Active Data Guard (with AZCorp support) to create a scalable, highly available environment. As a result, billing and collections dropped from 12 hours to 12 minutes, accounting-report generation became 20x faster, invoice/tax/report transmission sped up 9x, CRM access and call-center response improved, and overall data availability reached 99.9%, while meeting financial and contingency requirements.

Unimed Londrina

José Roberto de Souza

Information Technology Manager