Case Study: Total E&P Indonesie cuts HR administrative time by 90% with Oracle SOA Suite and Oracle BPM Suite

Total E&P Indonesie Cuts Time for Administrative Tasks by 90%

Total E&P Indonesie, an affiliate of Total S.A. with about 5,000 employees across more than 10 locations in Indonesia, faced slow, paper‑heavy HR processes and fragmented data in a legacy ERP system that caused duplicated entries, errors and delays in timesheet and leave handling. The HR team relied on manual forms and could not easily access up‑to‑date personnel information across offices and remote field sites.

The company implemented Oracle SOA Suite 11g and Oracle Business Process Management Suite to integrate its legacy ERP, Active Directory and other systems and launched a six‑module self‑service e‑Admin application that automates timesheets, leave and overtime workflows. The solution eliminated roughly 120,000 paper forms a year, cut staff time on HR administration by about 90% (from ~11,000 to under 1,000 hours annually), improved data accuracy and reporting, reduced total cost of ownership and licensing, and increased employee satisfaction by enabling online, transparent HR transactions.

Total E&P Indonesie

Bayu Prabowo

IS Project Manager