Case Study: Tamer Group achieves higher profitability and IT self-sufficiency with Oracle E-Business Suite Release 12

Tamer Group Positions for Maximum Profitability While Ensuring IT Self-Sufficiency

Tamer Group is a leading Saudi consumer‑goods company serving healthcare, beauty care, and luxury sectors across the Middle East. Facing rapid growth, the company needed to maximize profitability and control costs by optimizing business processes, inventory and warehouse management, pricing and discounts, intercompany financials, customer and supplier data, HR efficiency, and IT self‑sufficiency.

Tamer Group upgraded from Oracle E‑Business Suite 11i to Release 12 with Oracle Advanced Customer Support, going live on budget and one month ahead of schedule after a five‑month engagement that included IT staff training. Using R12 features—Trading Community Architecture, global intercompany, daily revenue recognition, integrated pricing in Order Management, enhanced inventory and warehouse/3PL tools, XML Publisher, mobile approvals, and HR self‑service—Tamer simplified reconciliation and reporting, cut costs (including decommissioning legacy 3PL tools), sped procurement and revenue processes, and made its IT team self‑sufficient to sustain growth.

Tamer Group

Ihab Abdelrahman

Group CIO