Case Study: Swiss Re achieves 40% operational efficiency gain and 80% outage reduction with Oracle Platinum Services (Oracle)

Swiss Re Gains 40% in Operational Efficiency and Reduced Outages by 80%

Swiss Re, a leading global reinsurer headquartered in Zurich, needed to stabilize and simplify its IT environment so its operations team could focus on delivering timely insurance and reinsurance intelligence. After consolidating on Oracle Exadata, the company faced challenges with complex, custom-engineered storage, lengthy vendor coordination, heavy maintenance overhead, and the need to keep platforms current without diverting internal resources.

By adopting Oracle Platinum Services on Oracle Exadata, Swiss Re outsourced monitoring, patching, and incident resolution to Oracle experts, freeing staff for higher-value work. The result: a 40% gain in operational efficiency, an 80% reduction in system outages, a 50% drop in incidents, and a reduction in annual patching effort from 4–6 months to almost zero.

Swiss Re

Roland Schiller

Architect