Case Study: Frozen Peaks achieves faster transactions and real-time reporting with Oracle Hospitality e7 POS and Oracle Reporting and Analytics Advanced Cloud Service

Superior Customer Experience with Oracle Hospitality e7 Point of Sale and Oracle Hospitality Reporting and Analytics Advanced Cloud Service

Frozen Peaks is a five-location frozen yogurt chain in New York and New Jersey that needed a modern POS to support high-volume, fast-paced service and provide robust, remotely accessible reporting. Management wanted reliable transaction speed, hourly sales visibility across multiple locations, and centralized tools to manage inventory, labor and franchise growth.

Frozen Peaks implemented Oracle Hospitality e7 POS and Oracle Hospitality Reporting and Analytics Advanced Cloud Service, delivering fast transactions, gift/loyalty integration, 24/7 technical support, and near–real-time financial and transaction reporting. As a result the company reduced downtime and tech-related lost sales, improved forecasting and labor/inventory efficiency, and gained a POS platform that reassures franchise prospects.

Frozen Peaks

Chetan Yavasani

Director of Franchise Development