Case Study: Strateq achieves 24/7 system uptime and doubles staff productivity with Oracle

Strateq Ensures System Uptime, Improves Customer Service, and Increases Competitiveness

Strateq is a Malaysia-based provider of integrated IT solutions and data-center services serving healthcare, financial services, telecommunications and government clients across Southeast Asia. The company needed a robust, highly available and scalable database platform to meet 24/7 SLAs (especially for hospitals), speed fault diagnosis and resolution, prevent data loss for mission-critical applications, and create a roadmap for future cloud services such as DBaaS.

Strateq implemented Oracle Database with Real Application Clusters and Active Data Guard to deliver high availability, rapid failover, and built-in diagnostics. The deployment ensured 24/7 uptime for critical hospital services, reduced fault resolution from three hours to 30 minutes (doubling DBA productivity), delivered near-zero data loss and lower support costs, enabled capacity-to-demand licensing, and laid a foundation for cloud offerings and a next-generation hospital-management solution—improving customer service and competitive positioning.

Strateq

Sher Khan bin Akbar Khan

Senior Vice President, IT Infrastructure, Global Delivery