Case Study: Stoke Park achieves seamless, integrated resort management with Oracle Hospitality

Stoke Park - Customer Case Study

Stoke Park is a five‑star country club, spa and hotel in Buckinghamshire offering hotel rooms, restaurants, golf, spa, gym, pool and tennis facilities as well as events and memberships. The IT team needed a single, integrated platform to manage diverse bookings, multiple membership types and front‑of‑house services while maintaining the resort’s high standards of service and operational accuracy.

Stoke Park implemented Oracle Hospitality OPERA Property Cloud Service for accommodation and online booking analytics, Oracle RES 3700 for F&B, and partnered systems Concept, Intelligent Golf and Serenata to manage leisure bookings, membership administration and CRM/email marketing. The integrated solution delivered a seamless guest experience, reliable POS performance, clearer booking and channel visibility for marketing, and easier membership management and renewals.

Stoke Park

Nina Jennings

IT Manager