Case Study: Starling Hotel Residence Geneva achieves enhanced guest service and safer, faster check-in with Oracle OPERA Cloud

Starling Hotel Residence serves guests in new ways with Oracle OPERA Cloud

Starling Hotel Residence Geneva, a 93-room hotel in Switzerland’s business center, was dealing with a failing, outdated property management system that limited service and operational flexibility. The hotel chose Oracle Hospitality OPERA Cloud Property Management to replace it and support a better guest experience, including faster check-in and easier handling of guest requests.

Oracle implemented OPERA Cloud to give staff remote access, integrate self-service kiosks, and improve usability while supporting GDPR compliance. As a result, Starling Hotel Residence Geneva enhanced check-in, could serve guests from anywhere, and increased safety for guests and employees, with the hotel noting that Oracle’s capabilities continue to reveal new ways to improve service.

Starling Hotel Residence Geneva

Thomas Lambert

Director