Case Study: SITA achieves 20% cost savings and improved control of air-transport projects with Oracle

SITA Improves Control Over Air-Transportation Projects, Saves 20% in Cost of Global Financial Operations

SITA, the world‑leading specialist in air‑transport communications and IT used by almost every airline and airport globally, faced a fragmented legacy IT and finance landscape that made it difficult to manage complex, project‑ and contract‑based services. The company needed to standardize and automate financial processes across 309 legal entities in 195 countries, consolidate multiple data sources into a single version of the truth, and unify planning, budgeting, and forecasting to improve project‑level profitability, controls, and decision‑making.

SITA implemented a single global instance of Oracle E‑Business Suite 12.1 integrated with Oracle Hyperion EPM and Oracle Business Intelligence, with Infosys as implementation partner. The program consolidated systems and accounting centers, automated close and reporting processes, and created one data model for budgeting and forecasting—delivering a unified view of financial and project data, faster closes, and better cost attribution. Results included a 20% reduction in finance operational costs, on‑time, on‑budget global deployment, and improved transparency and decision support across all customer projects and services.

SITA

Nick Wood

Senior Program Director