Case Study: SIBS Forward Payment Solutions achieves lower operational costs and more competitive pricing with Oracle Hyperion Profitability and Cost Management

SIBS FORWARD PAYMENT SOLUTIONS Cuts Operational Costs and Improves Competitiveness by Boosting Data Quality

SIBS Forward Payment Solutions, founded by 12 Portuguese banks in 1983, is one of Europe’s largest payment processors—serving 400+ organizations, operating 14,000 ATMs and 280,000 POS terminals, supporting 19 million cards and processing over 2 billion transactions a year. The company needed clearer cost visibility (ATMs, servers, staff), more accurate transaction-level pricing instead of crude channel assignments, and much faster, more frequent cost analysis to remain competitive.

SIBS implemented Oracle Hyperion Profitability and Cost Management with Oracle Database and Oracle Data Integrator (delivered in seven months with partner Novabase) to automate activity-based costing and consolidate data. The solution improved data quality and transaction-level insight, enabled more accurate and competitive rates, accelerated cost analysis, enhanced forecasting and budget control, and freed time for deeper financial analysis—prompting SIBS to expand its Oracle investment.

SIBS

Nuno Costa

Analytic Accounting and Budget Control Coordinator