Case Study: Scottish Water achieves faster financial close and higher customer satisfaction with Oracle Cloud ERP and EPM

Scottish Water taps Oracle Cloud for key systems

Scottish Water, the state-owned utility serving more than 2.5 million households in Scotland, needed to modernize outdated on-premises finance systems, reduce manual work, and support agile transformation with better planning and reporting. The company chose Oracle Cloud ERP and Oracle Cloud EPM, along with Oracle Consulting, to replace its legacy environment and create a more integrated, scalable finance and operations platform.

Oracle implemented the cloud migration incrementally and helped Scottish Water adopt best-practice processes with zero customization. As a result, Oracle delivered 40% faster book closings, 21% higher customer satisfaction, 12% more accurate project tracking, and a 22% lower IT ownership cost, while also reducing customizations, integrations, and manual workarounds.

Scottish Water

Brian Strathie

Financial Controller