Case Study: Santa Casa de Misericórdia de Porto Alegre achieves 50% faster data entry and improved patient care with Oracle Exadata Database Machine

Santa Casa de Porto Alegre Ensures Quality Patient Care, Improves Hospital Operations by Making Data Entry 50% Faster and Eliminating Bottlenecks

Irmandade da Santa Casa de Misericórdia de Porto Alegre is a historic, multi‑unit hospital complex in Rio Grande do Sul, Brazil, providing elective and emergency care across specialties including transplants, cardiology, oncology, and pediatrics. Serving more than 157,000 emergency patients, 4 million outpatient visits, and 46,000 admissions annually with a 1,800‑strong medical staff, the hospital needed faster, more reliable access to clinical data at the point of care, elimination of application bottlenecks, and a highly available, secure IT environment to improve emergency response and overall patient care.

To meet those goals Santa Casa implemented Oracle Exadata Database Machine in a cloud‑based model with Oracle Active Data Guard and Real Application Clusters, deployed in four months with partner Teiko and just a two‑hour migration interruption. The upgrade made data entry 50% faster, accelerated the monthly financial close by 30%, streamlined reporting and compliance, ensured 24/7 availability of clinical systems, and enabled system recovery within 15 minutes—boosting staff productivity and delivering more responsive emergency care.

Santa Casa de Misericórdia de Porto Alegre

Tiago de Abreu

IT Infrastructure and Telecom Coordinator