Case Study: San Martino Treviglio achieves streamlined operations and memorable guest experiences with Oracle Hospitality Suite8

San Martino Treviglio and Marelet Hotels Create Memorable Customer Experiences by Blending Technology and Tradition

San Martino Treviglio is a family-run luxury estate in Northern Italy that expanded in 2015 with the sustainable Marelet four-star property. Facing the need to blend technology with a human touch, the owners needed a reliable property management system to link both estates, enable seamless service purchases and unified billing, speed up check-in/check-out with self-service options, optimize workflows, and free staff to deliver more personalized guest interactions and drive new revenue.

They implemented Oracle Hospitality Suite8 across both properties (with partner Ariane Systems) and installed self-service kiosks at Marelet, unified financial accounts and POS, and centralized inventory and room-assignment functions. The solution streamlined operations, sped up arrivals and departures, improved cash flow and reduced no‑payment risk, lowered administrative overhead, reduced food waste, and freed staff to upsell and personalize service—boosting guest satisfaction and loyalty.

San Martino Treviglio

Paolo Colleoni

Owner