Case Study: Samir Group achieves 37.5% faster ERP query results and eliminates costly downtime with Oracle

Samir Group Delivers EnterpriseResource Planning Query Results 37.5% Faster

Samir Group, a Jeddah‑based technology distributor founded in 1953, supplies medical imaging, AV, printing, and consumer electronics across Saudi Arabia. The company needed a continually upgraded, secure, high‑availability database and a modular ERP that could run 24/7 to eliminate costly downtime, speed accounting and HR processes, improve inventory accuracy for a US$20M product portfolio, and gain better customer insights.

Samir deployed Oracle Database with Real Application Clusters and Oracle E‑Business Suite (Financials, HR, Inventory, Sales, etc.), which cut average query time by 37.5% (40s to 25s), removed downtime risks that could have cost US$300–400K, and eliminated up to four hours of daily application downtime. The upgrade shortened month‑end close to 2–3 days from 20, reduced payroll processing to 1 day from 10, halved HR headcount, sped inventory updates from two days to two hours, and improved sales and service visibility for more than 2,000 customers.

Samir Group

Mohammad Salameh

IT Manager