Case Study: Rumo eliminates conductor miscommunications and boosts scheduling efficiency with Oracle Mobile Cloud Service

Rumo Leaves Communication Failures Behind with Oracle Mobile Cloud Service

Rumo is a major Brazilian rail logistics company that moves primarily grain across an 8,000-mile network. With 1,600 train conductors working in areas with poor telecom coverage, the company struggled with slow, unreliable communication, frequent schedule miscommunications, lost productivity, and uncertainty about conductor availability—so Rumo sought a mobile platform to improve information flow and operational agility.

Rumo deployed Oracle Mobile Cloud Service to a smartphone program for conductors, enabling offline data caching and synchronization, online chat, and centralized record-keeping. The solution eliminated miscommunications, gave managers real-time visibility into journeys, optimized crew schedules (cutting unnecessary overtime by 10%), improved productivity and staff management, and achieved more than 70% conductor adoption within six months.

Rumo

Robson Schmidt

IT Manager