Case Study: Retail Services achieves over 20% revenue growth and reduces food costs with Oracle Hospitality Simphony Cloud

Retail Services increases profit with Oracle Food and Beverage

Retail Services, a Lima-based operator of 24 airport restaurants and delis (including 11 locations in Brazil), needed a more reliable POS and back-office inventory system to support rapid expansion, handle roughly 160,000 monthly transactions, tighten food-cost control, improve data security, and standardize operations across Latin America.

The company implemented Oracle Hospitality Simphony Cloud, Oracle Hospitality Inventory Management Cloud, and Oracle for Hospitality to centralize inventory and POS operations. As a result, Retail Services cut inventory time by 30%, reduced food cost by 0.5 percentage points, increased gross revenue by over 20%, gained real-time mobile inventory visibility, improved transaction performance and data security, and secured a scalable, tax-compliant platform to support regional growth and future mobile ordering.

Retail Services

Marcel Rodriguez Weber

Chief Executive Officer