Case Study: Reliance Commercial Finance achieves 3x faster loan approvals and 70% IT productivity gains with Oracle Exalogic and Oracle WebLogic Suite

Reliance Commercial Finance Accelerates Time-to-Market, Improves IT Staff Productivity by 70%, and Enhances Competitiveness

Reliance Commercial Finance, a fast‑growing nonbank lender in India serving more than 70,000 customers across 66 locations, faced performance and operational challenges from aging, fragmented infrastructure. Its systems struggled to handle more than 6,000 daily transactions and 500 concurrent users during peak periods, caused slow loan approvals (up to three days), lengthy new‑application deployments (weeks), and higher customer churn.

The company consolidated nine servers onto Oracle Exalogic, integrated with Oracle Exadata and WebLogic Suite, and migrated to Oracle Linux, enabling automated, on‑demand deployments. As a result, loan batch processing sped up by about 30%, loan approvals are now three times faster (same‑day vs. three days), IT productivity rose 70%, new application deployments dropped from weeks to a day, and the platform now supports 500+ concurrent users and peak transaction volumes with improved availability and lower operating cost.

Reliance Commercial Finance

Shashi Kumar Ravulapaty

Senior Vice President and CTO