Case Study: D-Link achieves seamless, stable dynamic DNS and reduced support requests with Oracle (Dyn)

Providing Stability as an Outsourced DNS Provider

D‑Link, a global networking and data‑product manufacturer selling in more than 100 countries, was seeing growing demand for dynamic DNS functionality in its home and small‑business routers. Rather than build and maintain an in‑house DNS infrastructure, D‑Link needed a stable, long‑term managed partner with deep DNS and software development expertise that could support multiple product lines and leverage the existing dynamic DNS update protocol.

D‑Link partnered with Dyn to deliver a turnkey, rebranded dynamic DNS service. Dyn coordinated across development teams, provided engineering guidance so firmware didn’t need DDNS changes, and implemented the service across product lines—resulting in a seamless customer experience, fewer technical support requests, and improved end‑user productivity.

D-Link

Michael Luu

Director of MIS