Case Study: Pintulac achieves flexible employee training and stronger customer service with Oracle Cloud HCM

Pintulac launches virtual training for employees with Oracle Cloud HCM

Pintulac, an Ecuadorian home improvement chain with more than 800 employees across 61 stores, needed a better way to keep staff updated on products, processes, and prices while also improving customer service training. The company wanted a flexible system to support hiring, employee development, and career planning, and it chose Oracle Cloud HCM to meet these needs.

Oracle implemented Oracle Cloud HCM to create a unified HR and learning platform for Pintulac, enabling virtual, flexible, self-paced training sessions for employees anywhere and anytime. As a result, Pintulac streamlined internal processes, improved the customer service skills of its sales force, and gave employees clearer career development tracking, helping the company better serve customers and support business growth.

Pintulac

Claudette Espinoza

Project Manager