Case Study: Panasonic Life Solutions achieves higher customer satisfaction with Oracle Cloud Infrastructure and Oracle Exadata Database Service

Panasonic Electric Works India improves customer satisfaction with Oracle Cloud

Panasonic Life Solutions, India’s leading provider of electrical systems and construction materials, was struggling with complex on-premises Oracle E-Business Suite ERP environments, outages, and slow performance that were affecting sales and internal service. To address this, Panasonic Life Solutions worked with Oracle Customer Success Services and Oracle Cloud Infrastructure, along with Oracle Exadata Database Service.

Oracle migrated the ERP environments to OCI and optimized the database on Oracle Exadata Database Service in just 45 days. As a result, Panasonic Life Solutions reduced database size by 50% and improved internal customer satisfaction indexes by 75% for finance and 55% for supply chain, while also benefiting from higher performance and availability.

Panasonic Life Solutions

Balbeer Singh

Vice President