Case Study: Packsys achieves automated, accurate invoicing and 48-hour deliveries with Oracle Cloud

Packsys automates complex invoice process with Oracle Cloud

Packsys, a Mexican provider of sustainable packaging products and services, faced a complex, manual sales invoicing process that created frequent errors and shipment delays. The company needed to automate pricing and invoicing and gain better visibility into sales and site-specific customer requirements.

By deploying Oracle Cloud SCM and Oracle Cloud ERP (and using Oracle Cloud HCM for training), Packsys cut quote time from 8 hours to under 10 minutes, reduced invoice errors from 3–5 per day to just a few per month, halved the invoicing headcount and reassigned staff to higher-value work, and shortened invoicing training from months to one week. Senior managers now have end-to-end order visibility, enabling delivery promises of 48 hours and about 95% of orders shipping within 24 hours.

Packsys

Patricia Sanchez

CIO