Case Study: Office Depot Mexico achieves connected omnichannel retail and greater merchandising accuracy with Oracle Retail

Office Depot Mexico Rewrites Modern Retail Strategy with Oracle

Office Depot Mexico, a leading office-supplies retailer operating across Mexico and several Latin American countries with more than 12,500 employees, aimed to connect its physical and digital channels and improve merchandising accuracy and visibility across omnichannel operations to enhance customer engagement and experience.

The company implemented Oracle Retail solutions—Merchandising System, Store Inventory Management, Xstore Point-of-Service—plus Oracle Retail Insights and Customer Engagement, with Oracle Retail Consulting using accelerated implementation methods. The integrated platform increased visibility into product movement, improved merchandising accuracy, enabled deeper customer understanding, and supported more relevant, timely offers and better in-store interactions.

Office Depot