Case Study: Northwell Health achieves streamlined COVID-19 staffing and real-time workforce visibility with Oracle Analytics and Oracle Cloud HCM

Northwell Health streamlines Covid-19 staffing with Oracle

Northwell Health, a 27-hospital system in New York, faced a fast-growing COVID-19 surge in early 2020 and needed to monitor nursing resources, predict staffing needs, and manage rapidly shifting patient loads. Data was decentralized across hospitals, analysts relied on time‑consuming Excel spreadsheets and multiple flat files from Kronos and patient census systems, and HR had to expedite onboarding for roughly 700 temporary staff.

Northwell implemented Oracle Analytics with Oracle Fusion Cloud HCM, creating automated integrations (including Kronos) and an HR dashboard that consolidates real‑time staffing and census data into decision-ready charts, maps, and views. The solution eliminated manual spreadsheets, established a single source of truth with seamless single‑sign‑on access, freed staff from spreadsheet maintenance, and enabled clinical leaders to deploy augmented staff more efficiently, with Deloitte and Baker Tilly supporting the implementation.

Northwell Health

Elina Petrillo

Assistant Vice President, HR Technology