Case Study: Nidhi Infocomm achieves 5X faster SaaS performance and 99.999% ERP availability with Oracle Cloud Infrastructure and MySQL HeatWave

Nidhi Infocomm boosts SaaS performance 5X by moving from AWS to OCI

Nidhi Infocomm, a leading Indian provider of cloud ERP software under the MERCI Global brand, was facing slow response times, downtime, security concerns, and rising costs on AWS for its SaaS platform. The company needed a more reliable and scalable way to support thousands of ERP customers across industries, using Oracle MySQL as its database foundation.

Oracle helped Nidhi Infocomm migrate MERCI Global to Oracle Cloud Infrastructure and upgrade to Oracle’s MySQL HeatWave Database Service. The new setup delivered 5X faster performance than AWS Aurora, 99.999% availability, stronger security, and lower operating costs, while enabling real-time analytics without ETL. Oracle’s solution also improved provisioning and customer experience for more than 5,000 ERP users.

Nidhi Infocomm

Gagan Raj

Director and Founder