Case Study: New South Wales Department of Justice achieves 25–40% faster record-keeping and reporting with Oracle Aconex

New South Wales Department of Justice Speeds Record Keeping and Reporting by Between 25-40%

The New South Wales Department of Justice, a large public-sector agency, struggled with inconsistent project processes, non-centralised information, manual workflow tracking and error-prone progress claims that reduced visibility, accountability and staff productivity across projects. These challenges made record keeping and reporting slow and costly, prompting the department to seek a more standardised, auditable system.

Implementing Oracle Aconex provided a configurable, organisation-wide platform that centralised information, standardised processes, automated workflows and enabled electronic sign-offs, with Aconex Connected Cost delivering clear itemised breakdowns. The result: a 50% improvement in data accuracy, estimated time savings of 25–40% in record keeping and reporting, per-approval savings of 10 minutes to two days, fewer discrepancies and stronger visibility, accountability and control over change requests and progress claims.

New South Wales Department of Justice

Kimberly Everett

Executive Director – Program Support