Case Study: Nahdi Medical boosts fleet utilization 5–10% and speeds delivery tracking with Oracle Transportation Management Cloud

Nahdi Medical Tightens Shipment Planning with Oracle SCM Cloud

Nahdi Medical Company is a leading Saudi retail pharmacy chain serving about 85 million consumers annually across 125+ cities with more than 1,000 stores, a fleet of ~160 trucks, and 10,000 employees. Rapid growth exposed limits of manual shipment planning (spreadsheets and wall maps), creating challenges in truck utilization, route optimization, proof‑of‑delivery, compliance, and reverse‑logistics visibility.

Nahdi implemented Oracle Transportation Management Cloud Service (integrated with Oracle Retail/Demantra) with mobile track‑and‑trace and GPS-enabled execution, delivered by Inspirage in 14 weeks. The automation raised vehicle utilization 5–10%, sped proof‑of‑delivery communication by ~10 hours per shipment, achieved 96% pharmacist and 80% driver satisfaction, improved reverse‑logistics and real‑time visibility, reduced total cost of ownership, and strengthened regulatory compliance.

Nahdi Medical

Sayed Al-Sayed

Supply Chain Applications Department Manager