Case Study: Morrisons improves employee experience and lowers HR costs with Oracle Fusion Cloud HCM

Morrisons supports 100,000-person retail workforce using Oracle Fusion Cloud HCM

Morrisons, the UK’s fourth-largest supermarket chain, faced rising labor costs, food inflation, and an outdated, highly customized on-premises HR system that made everyday tasks and manager processes cumbersome for its 100,000+ employees. To improve productivity and employee satisfaction, Morrisons turned to Oracle Fusion Cloud HCM to modernize HR and reduce friction in the workday.

Oracle implemented Oracle Fusion Cloud HCM, along with Oracle Payroll and Oracle HR Help Desk, giving Morrisons a self-service, mobile-friendly HR experience and lowering administrative burden. Oracle’s solution helped Morrisons replace paper-based and manual processes, simplify its technology architecture, and improve talent management; the company also plans to expand into Oracle Talent Management and explore OCI Generative AI for HR help desk case summaries.

Morrisons

Dan Ward

Senior People Manager for Systems Improvement