Case Study: Mobily achieves 40% faster procure-to-pay and 15% fewer invoices with Oracle iSupplier Portal

Mobily Completes Procure-to-Pay Process 40% Faster, Reduces Number of Invoices by 15% with Move from Paper to Web Portal

Mobily, one of Saudi Arabia’s fastest-growing mobile communications providers with a 40% market share, needed to modernize its procure-to-pay operations across 4,500 suppliers and more than 20,000 annual invoices. The paper-heavy, inconsistent supplier processes—ranging from email and fax to in-person deliveries—created errors, delays and limited visibility, so Mobily sought a standardized, flexible solution to reduce paperwork, speed payments and improve supplier relationships.

Mobily implemented Oracle iSupplier Portal in four months to automate invoicing, purchase orders, approvals and supplier communication, moving up to 80% of invoicing onto a single web portal. The result: invoice processing up to 40% faster, a 10–15% reduction in total invoice volume, elimination of tens of thousands of paper documents, fewer rejected invoices, improved supplier self-service and greater visibility and agility across procure-to-pay processes.

Mobily

Bader Khaled F. Al Muhareb

Enterprise Resource Planning Principal Specialist