Case Study: MCM Telecom improves skills matching, training, and HR efficiency with Oracle Cloud HCM

Mcm Telecom Matches Employee Skills to Jobs Using Oracle

MCM Telecom, a Mexican telecommunications and IT services company, needed to replace a mix of homegrown systems, third-party apps, and spreadsheets that made HR reporting, recruiting, training, and performance management slow and manual. The company also lacked employee self-service tools and a clear way to track skills and competencies, making it harder for Oracle and MCM Telecom to align people to the right roles.

Oracle implemented Oracle Fusion Cloud HCM, including Oracle Cloud HCM learning and performance management capabilities, to centralize HR processes and give employees and managers remote self-service access. As a result, MCM Telecom increased training capacity by 200%, cut training costs by about 50%, and redefined the work of 30% of employees based on skills data; Oracle also helped streamline recruiting through Oracle Taleo, improving efficiency so one recruiter could do the work previously requiring two.

MCM Telecom

Nizet Flores

Human Capital Manager