Case Study: Maxa achieves 99.95% uptime with Oracle Cloud (Oracle Cloud ERP & OCI)

Maxa achieves 99.95% uptime using Oracle Cloud

Maxa (Máquinas Exactas S.A.) is a Guatemalan sugar producer with multiple plants and national distribution that was hampered by aging on‑premises hardware running a 12‑year‑old JD Edwards ERP. The legacy setup caused frequent downtime and low user confidence, creating a pressing need for improved availability and reliable finance and operations reporting.

Maxa upgraded JD Edwards and migrated to Oracle Cloud (OCI) using Oracle Cloud ERP and Oracle Database Cloud Service, achieving better than 99.95% uptime—exceeding its 99.5% target—and raising internal satisfaction from under 80% to 95%+. Users report faster, more reliable access, IT has stopped firefighting and is focused on digital transformation, and employees can securely access the ERP remotely during the pandemic.

Maxa

Rubén Estrada

IT Manager