Case Study: Lambeth Council achieves automated back-office processes and cost savings with Oracle Cloud ERP, EPM, and HCM

London borough automates back-office processes with Oracle Cloud

Lambeth Council, the governing body for London’s largest inner‑city borough with about 3,000 staff serving 245,000+ residents, faced steep budget pressures and fragmented finance, procurement, payroll and HR systems. The council needed to standardize processes, break down data silos, enable secure remote access, and move off on‑premise infrastructure to reduce costs and improve decision‑making.

Lambeth implemented Oracle Cloud ERP, EPM and HCM to standardize and automate back‑office functions. The change delivered automated budget monitoring and forecasting, cut manual journal entries by 45%, consolidated procurement (reducing suppliers by 19%) and improved appraisal and performance reporting by 55%, while enabling staff to work remotely and reducing office buildings from 14 to 2.

Lambeth Council

Hamant Bharadia

Assistant Director of Finance