Case Study: Lojas Renner eliminates system downtime during demand spikes with Oracle Cloud Infrastructure (OCI)

Lojas Renner eliminates system downtime during demand spikes with OCI

Lojas Renner, one of Brazil’s largest fashion and lifestyle retailers, needed to improve system availability and agility as digital traffic surged during peak events like Mother’s Day and Black Friday. Its existing infrastructure struggled with capacity and provisioning delays, creating risks of downtime, lost sales, and poor customer experience. Lojas Renner chose Oracle Cloud Infrastructure (OCI), along with Oracle Exadata Database Service and Oracle Cloud VMware Solution, to modernize its environment.

With Oracle, Lojas Renner eliminated relevant system downtime after migration, shortened incident resolution times, and sped up its move to a microservices architecture. The company also accelerated new solution delivery, improved cost and resource optimization through cloud financial operations, and strengthened resilience with disaster recovery. Oracle Customer Success Services continued to support operations, helping ensure reliability and faster issue response while supporting ESG goals through reduced server emissions and energy use.

Lojas Renner

Flávio Reis

Chief Digital Officer