Case Study: Kuwait Finance House achieves 60% faster payroll processing and greater employee transparency with Oracle

Kuwait Finance Processes Payroll 60% Faster and Empowers Employee Insight into Performance Targets and Anticipated Take-Home Pay

Kuwait Finance House, a leading Islamic bank founded in 1977 with 355 branches across seven countries, needed to streamline HR for its 2,700 Kuwait‑based employees across 58 branches. The bank faced slow, manual payroll processing with complex bonus and deduction rules, paper‑based performance reviews and succession planning, and limited, time‑consuming access to HR data for managers.

Working with Wipro, Kuwait Finance House upgraded to Oracle E‑Business Suite 12.1.3 and consolidated Oracle Human Resources and Financials on a single Oracle Database. The implementation automated payroll and performance workflows, cut payroll processing time by 60%, eliminated paper processes, gave managers secure, instant access to headcount and performance data (reducing HR calls), and provided employees clear visibility into anticipated take‑home pay and bonuses.

Kuwait Finance House

Mohamed Abdulrahman Aljallal

Executive Manager, Human Resources