Case Study: Kingfisher IT Services minimizes business disruption and accelerates Oracle Enterprise Manager ROI with Oracle University (Oracle)

Kingfisher Uses Flexible Training to Minimize Impact on Day-to-Day Business and Optimize its IT Investment

Kingfisher IT Services supports IT for Kingfisher plc, Europe’s largest home improvement retailer, and is responsible for a substantial European database estate of more than 2,000 databases. The team needed to improve efficiency and reporting with Oracle Enterprise Manager 12c while minimizing disruption to day-to-day operations and preserving work‑life balance for a small DBA team.

Kingfisher used Oracle University’s Training on Demand to train five DBAs part‑time over nine weeks with home‑office access and self‑paced video lessons. The flexible approach cut travel and classroom costs, sped ROI on Oracle Enterprise Manager, and enabled DBAs to manage most of the estate from a single console, produce accurate reports, automate administration, turn on proactive alerts, and maintain more reliable IT services across the retail group.

Kingfisher

Paul Symington

Database Administrator, Infrastructure Technical Support