Case Study: Karam Chand Thapar & Bros achieves 40% faster quote preparation and 25% lower inventory costs with Oracle E-Business Suite

Karam Chand Thapar & Bros. (Coal Sales) Cuts Sales Quote Preparation Time by 40% and Saves 25% Inventory Costs with Enterprise Applications

Karam Chand Thapar & Bros. (Coal Sales), a Kolkata-based leader in coal logistics and sales that moves over 70 million metric tons annually across 40 locations, needed to replace time-consuming, manual processes and gain an integrated view of financials, inventory, purchasing, and order management to support growth, improve cash flow, and streamline procurement and production planning.

By rolling out Oracle E-Business Suite Release 12.1 (Financials, Inventory, Order Management, Purchasing) with partner Conacent, KCT automated core processes and delivered real-time landing-cost visibility to sales and finance teams. The ERP cut sales quote preparation time by 40%, reduced inventory holding costs by 25%, accelerated monthly account closures (40% faster in manufacturing, with 50% expected in the coal division), and improved cash flow, user adoption, and enterprise-wide data visibility—implementation went live on time and on budget.

Karam Chand Thapar & Bros

Kunal Mukherjee

Senior Manager, Department of Information Technology