Case Study: State of Kansas achieves rapid, scalable citizen services with Oracle Cloud

Kansas bolsters delivery of vital nutrition and childcare benefits with Oracle Government Cloud

Kansas Health and Human Services (HHS) needed to modernize its aging eligibility platform—KEES—after legacy infrastructure became unsupported, hard to scale and difficult to secure. When COVID-19 and new federal programs drove a sudden spike in demand for SNAP, TANF, LIHEAP, childcare and Medicaid services, the state needed a flexible, compliant system that could adapt quickly to changing requirements and high volumes.

Kansas migrated KEES to a hybrid Oracle Government Cloud/OCI/Exadata environment with Accenture’s support, using MARS‑E/FedRAMP‑aligned controls and a three‑day cutover. The move delivered immediate performance and security improvements, enabled the state to issue about $11 million in SNAP benefits to ~60,000 people overnight, reopen LIHEAP, deploy mass childcare supplements, handle surges without downtime, serve 400,000+ Kansans annually, and realize ongoing cost‑savings and greater operational agility.

State of Kansas

Elizabeth Wolff

Enterprise Systems Director