Case Study: Jupiter boosts customer satisfaction and cuts costs with Oracle Cloud ERP and HCM

Jupiter Drives Project Profitability and Customer Satisfaction with End-to-End Financial and Project Workflows in the Cloud

Jupiter, a fast-growing IT services firm, faced weak back-office controls and fragmented project tracking that led to data-entry errors, poor resource allocation, missed budgets and timelines, and rising hiring/onboarding costs. Spreadsheet-based processes made it hard to get timely, accurate financial and project insights.

Working with Oracle Cloud ERP and HCM and implementation partner Britehouse, Jupiter replaced spreadsheets with automated, auditable workflows and integrated project management with financial reporting and planning. The change cut month-close from seven days to one, improved productivity, cost control and employee retention, enhanced forecasting and resource allocation, boosted cash flow by moving off on‑premises systems, and enabled Jupiter to offer cloud implementation services to clients.

Jupiter

Ricardo Marques

Senior Project Manager