Case Study: JD Williams achieves streamlined finance and procurement, faster reporting, and scalable growth with Oracle Fusion Financials and Procurement

JD Williams Transforms Back-Office Processes to Drive Ambitious Growth

JD Williams, the UK’s largest home‑shopping retailer with over three million customers and a rapidly growing online and mobile presence, launched a Fit for the Future transformation to support ambitious global growth. The company faced fragmented purchasing and accounting processes across the group, forcing time‑consuming manual consolidation at month and year end and limiting finance visibility and efficiency.

JD Williams implemented Oracle Fusion Financials and Oracle Fusion Procurement, backed by IBM GBS for design and delivery and Oracle Advanced Customer Support for go‑live assistance, to standardize finance and purchasing, enable self‑service procurement, and provide instant management reporting and analytics. The new platform increased control and visibility of spend, reduced manual reconciliation, freed finance teams for higher‑value work, and delivered scalable, faster reporting to support the business as it grows.

JD Williams

Nicola Mead

Group Finance Systems and Effectiveness Manager